In a fast-paced work environment, worked to deliver exceptional service to customers and elevate their dining experience. Usage of descriptive selling tactics as well as building personal relations in order to increase reviews as well as create a network of customers. Retain knowledge of over 17 cocktails for one menu as well as three different food menus and allergens of said menu. Extensive knowledge of POS system Micros.
Delivered exceptional customer service in a fast paced fine dining restaurant. Responsible for placing food, drinks, bread, or condiments in a particular manner. Flipped table cloths out after each party departed and setup table based on location within restaurant. Used selective vocabulary when speaking to patrons. Develop good relations with restaurant patrons while also upselling products. Responsible for remembering revolving menu as well as knowledge of extensive wine list.
On New Inlet Princess, head boat out of Murrells Inlet, SC. Provided outstanding customer service in extremely fast-paced environment, greeting and briefing all incoming passengers. Responsible for maintaining count on fish limits as well as individual passenger limits and fish species. 90+ hours per week: during June, July, and August. Off-season maintenance on boat hull as well as diesel engines.