Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Duncan

Azle,TX

Summary

Established history in customer service at Ace Hardware, improving customer satisfaction by utilizing strong problem-solving abilities and promoting teamwork.

Overview

4
4
years of professional experience

Work History

Sales Associate

Ace Hardware
Azle, TX
05.2024 - Current
  • Organized racks and shelves to enhance store aesthetics and promote merchandise effectively.
  • Handled cash transactions with precision, ensuring compliance with company policies.
  • Built strong customer relationships to encourage repeat business and loyalty.
  • Managed returns, exchanges, and refunds according to store policy, maintaining customer satisfaction.
  • Maintained professionalism and composure in high-stress situations, resolving issues efficiently.
  • Prepared merchandise for sales floor through accurate pricing and tagging.
  • Welcomed customers warmly, providing positive first impressions for all visitors.
  • Boosted customer satisfaction by delivering exceptional service and promptly addressing concerns.

Grocery Bagger

Commisary
Twentynine Palms, CA
02.2022 - 12.2023
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.

Cook

Carls Jr
Twentynine Palms, CA
02.2022 - 07.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

Argyle High School
Argyle

HVAC

Remington College
North Richland Hills, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving
  • Goal oriented

Timeline

Sales Associate

Ace Hardware
05.2024 - Current

Grocery Bagger

Commisary
02.2022 - 12.2023

Cook

Carls Jr
02.2022 - 07.2023

Argyle High School

HVAC

Remington College
Lucas Duncan