Established history in customer service at Ace Hardware, improving customer satisfaction by utilizing strong problem-solving abilities and promoting teamwork.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ace Hardware
Azle, TX
05.2024 - Current
Organized racks and shelves to enhance store aesthetics and promote merchandise effectively.
Handled cash transactions with precision, ensuring compliance with company policies.
Built strong customer relationships to encourage repeat business and loyalty.
Managed returns, exchanges, and refunds according to store policy, maintaining customer satisfaction.
Maintained professionalism and composure in high-stress situations, resolving issues efficiently.
Prepared merchandise for sales floor through accurate pricing and tagging.
Welcomed customers warmly, providing positive first impressions for all visitors.
Boosted customer satisfaction by delivering exceptional service and promptly addressing concerns.
Grocery Bagger
Commisary
Twentynine Palms, CA
02.2022 - 12.2023
Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
Reduced wait times for customers by quickly and accurately bagging groceries.
Collected carts from parking lot and designated return locations.
Retrieved items for customers and verified prices.
Pleasantly greeted customers and provided prompt and courteous service.
Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
Cook
Carls Jr
Twentynine Palms, CA
02.2022 - 07.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.