Lucas Garcia
Orlando,FL
Summary
Proven Sales Associate with a track record of enhancing customer engagement and boosting repeat business at Universal Orlando Resort. Excelled in customer service and problem-solving, ensuring efficient financial transactions and collaborative team efforts to elevate store performance. Demonstrates exceptional time management and listening skills, contributing to a positive guest experience.
Overview
15
15
years of professional experience
Work History
Sales Associate
Universal Orlando Resort
02.2010 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Olympia High School
Orlando, FL05.2007
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Reliable and punctual
Timeline
Sales Associate
Universal Orlando Resort
02.2010 - Current
High School Diploma -
Olympia High School
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