Lucas Jones
Wichita,KS
Summary
Recent graduate with foundational knowledge of customer service skills and hands on experience gained through academic projects, internships and part time employment. Reliable, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Barney's Pharmacy
Wichita, KS
02.2024 - 08.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Prepared prescription labels with absolute accuracy.
- Assisted customers at the counter and ran register.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Intern
Dandurands Pharmacy
Wichita, KS
09.2023 - 10.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Kitchen Cook
Knolla's Pizza
Wichita, KS
07.2022 - 02.2023
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Education
High School Diploma -
WTI
Wichita, KS02.2024
Skills
Problem-solving skills
Team Collaboration
Confidentiality and HIPAA
Workflow Optimization
Answering customer questions
Pharmacy Ethics
HIPAA
Drug Classification Knowledge
Gaming and Travel
In regards to gaming I collaborate with a group as we team up to pursue a common goal of winning.
I have lived in Spain and other states which has piqued my interest in learning about other countries, states and cultures, to be able to experience different customs.
Timeline
Pharmacy Technician
Barney's Pharmacy
02.2024 - 08.2024
Intern
Dandurands Pharmacy
09.2023 - 10.2023
Kitchen Cook
Knolla's Pizza
07.2022 - 02.2023
High School Diploma -
WTI
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