Lucas Lischetti

• Managing check-in and check out process.
• Guest assistance on phone calls about any inquiries and room service overnight.
• Kept accounts in balance and ran daily reports to verify totals using back office system.

• Used baggage cart to transport suitcases, bags and other items from cars, limos and main lobby to and from guest rooms.
• Explained operation of TV remote, heating and cooling system and WiFi access for guests to understand and access hotel room features.
• Provided guests with detailed information about hotel amenities, local arts and culture and dining options to enhance travel experience.
• Manager / Maria Azuaje +17864257502

• Cleaning: Vacuuming, mopping, dusting, polishing, and scrubbing common areas like lobbies, hallways, restrooms, and elevators

• Maintenance: Performing minor repairs like fixing faucets, replacing light bulbs, and unclogging toilets

• Guest services: Helping guests with luggage, delivering requests, and

setting up furniture

• Deliver food orders to customers quickly and accurately

• Uphold sanitation and food safety principles

• Check in with customers to ensure their experience is satisfactory.