LUCAS STEWART
Colorado Springs,CO
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity, and profitability through continuous process improvement. The analytical thinker is skilled at developing innovative solutions to complex problems. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Insurance Advisor
US Health Advisors
08.2022 - 08.2023
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Prepared proposals and conducted closing interviews to sell insurance products.
- Responded to customer inquiries and problems to promote great service.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Developed fact-finding interviews to determine need for coverage.
Dairy Farm Laborer
406 Dairy
06.2021 - 05.2022
- Milked 10-13 cows using milking machinery..
- Kept stock healthy with adequate food, water and open space.
- Attended promptly to needs of sick cows to maintain health of livestock.
- Partnered with distributors and other local farmers to get milk quickly to market and prevent waste.
- Purchased insemination services from special farms to impregnate cows and increase herd size.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
- Used tractors, trucks, trailers, forklifts and various attachments to transport animals, feed and supplies necessary for smooth and efficient farm operations.
- Herded livestock using horses or ranch ATVs.
- Performed E. coli / Chloroform tests and samplings to evaluation of Milk quality and temperature.
- Completed invoices for bills of lading, sales receipts, and supplies.
- Packaged dairy products for shipment and additional processing.
Police Officer
Bozeman Police Department
12.2018 - 12.2020
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Actively patrolled assigned areas to prevent and detect roadway crimes.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted preliminary investigations at scenes of major crimes.
- Processed, verified and utilized tips to initiate speedy resolutions for investigations.
- Booked suspects into custody by processing mug shots and fingerprints.
- Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Thoroughly analyzed criminal information and processed crime scenes.
- Managed crime scenes to protect personnel and preserve evidence.
- Handled citation and traffic violation paperwork.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
- Apprehended offenders and conducted interviews and interrogations.
Police Officer
Duncanville Police Department
09.2014 - 10.2018
- Noted and followed up on any unusual behavior.
- Responded to calls in both routine and emergency situations.
- Processed and logged accurate and detailed incident reports.
- Patrolled commercial property and associated parking garage.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Actively patrolled assigned areas to prevent and detect crimes.
- Enforced all traffic laws and ordinances and checked speed with radar.
- Issued warnings and citations for traffic violations.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Conducted preliminary investigations of major crimes.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Apprehended offenders and conducted interviews and interrogations.
- Checked all vehicle equipment for proper functioning prior to use.
- Responded immediately to calls involving automobile accidents and criminal activity.
- Booked suspects and processed mug shots and fingerprints.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Police
US Army
05.2011 - 09.2014
- Created, organized and maintained files, daily case notes and electronic databases.
- Coordinated investigations with military and federal law enforcement agencies.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Wrote accurate and timely reports regarding emergency response calls.
- Trained subordinate officers on investigative techniques.
- Defused hostile situations with superior negotiation techniques.
- Effective decision-maker in high-pressure environments.
- Managed receipt, storage and issue of ammunition processes.
- Patrolled areas and allowed restricted area access for authorized personnel.
- Seized and secured numerous narcotics.
- Maintained rifles, machine guns, mortars and hand grenades.
- Gathered preliminary investigation information as first responder to crime scenes.
- Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Directed traffic during emergency and congested situations.
- Instructed suspects on field sobriety tests and used portable equipment to perform tests.
- Wrote reports on arrests made, activities performed and unusual incidents observed.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
- Mediated domestic-related disturbances and protected victims from harm.
- Responded to and investigated security and burglar alarms.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Wrote detailed arrest and accident reports.
- Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
- Organized and recorded facts to prepare incident reports.
Security Guard
US Security Associates
07.2010 - 04.2011
- Patrolled facilities and served as general security presence and visible deterrent to crime and rule infractions.
- Reported all incidents, accidents and medical emergencies to law enforcement.
- Answered alarms and investigated disturbances.
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
- Issued security badges and visitor passes to all guests.
- Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
- Continuously monitored security cameras and fire, building and alarm systems.
Encapsulator
Encapsulation Nutritional Laboratories
06.2009 - 05.2010
- Assessed and trained personnel for promotion to cross-functional operations.
- Operated all equipment throughout manufacturing process to back-fill.
- Coordinated closely with quality control regarding products awaiting dispositions.
- Maintained and enforced safe and clean working environment at all times.
- Coordinated preventative maintenance on existing and new production equipment, including routine calibration.
- Established and adjusted work procedures to meet production schedules.
- Diligently maintained safety and quality standards.
- Improved efficiency and productivity by eliminating waste and production constraints.
- Developed and maintained strong and clear communication and rapport with plant personnel.
Customer Service Representative
Big Sky Rental Chalet
05.2008 - 01.2009
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Computed accurate sales prices for purchase transactions.
- Worked as team member performing cashier duties, product assistance and cleaning.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
- Expressed appreciation and invited customers to return.
Education
Bachelor of Science - Accounting And Business Management
American Military University
Online12-2024
Some College (No Degree) - Sociology, Criminal Justice, Criminology and Sociology
University of Montana
Missoula, MTSome College (No Degree) - Information Management Systems
Central Texas College
Fort Hood, TXSkills
- Client Interviews
- Customer Satisfaction
- Quality Control Procedures
- Material Inventory
- Report Writing
- Criminal Investigations
- Crime Scene Photographs
- Accident Scene Documentation
- Accident Investigations
- Motor Vehicle Law Enforcement
- Court Testimony
- Problem-Solving
- Unbiased Interviewing
- Computer Skills
Underwriting principles
Advanced oral and written communication skills
Accomplishments
Awarded the Army Achievement Medal in 2013 for site security dury a high profile case.
Personally responsible for over $40,000 of command equipment with no deficiencies, losses or damages.
Awarded the Army Achievement Medal in 2013 for ensuring the safety of injured personnel involved in a severe traffic accident while off duty.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
- Awarded the Army Achievement Medal in 2013 for site security during a high profile case. Personally responsible for over $400,000 of command equipment with no deficiencies, losses or damages. Awarded the Army Achievement Medal in 2013 for ensuring the safety the injured personnel involved in a severe traffic accident while off duty. Completed Accident Investigator Course.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Advisor
US Health Advisors
08.2022 - 08.2023
Dairy Farm Laborer
406 Dairy
06.2021 - 05.2022
Police Officer
Bozeman Police Department
12.2018 - 12.2020
Police Officer
Duncanville Police Department
09.2014 - 10.2018
Police
US Army
05.2011 - 09.2014
Security Guard
US Security Associates
07.2010 - 04.2011
Encapsulator
Encapsulation Nutritional Laboratories
06.2009 - 05.2010
Customer Service Representative
Big Sky Rental Chalet
05.2008 - 01.2009
Bachelor of Science - Accounting And Business Management
American Military University
Some College (No Degree) - Sociology, Criminal Justice, Criminology and Sociology
University of Montana
Some College (No Degree) - Information Management Systems
Central Texas College
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