Lucas Vincent
Caledonia,MI
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar General Market
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Fuji Yama Japanese Steakhouse
Grand Rapids, MI
10.2025 - Current
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed table settings and maintained cleanliness for optimal guest satisfaction.
- Conducted regular check-ins with customers to maintain high satisfaction levels.
- Suggested menu items based on customer preferences to increase sales.
Server/Takeout
Smokey Bones Bar & Fire Grill
Grand Rapids, MI
01.2023 - 09.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Business
Grand Rapids Community College
Grand Rapids, MISkills
- Customer service
- Cash handling
- Customer assistance
- Payment processing
- POS systems
- Time management skills
- Product restocking
- Product recommendations
- Customer service excellence
- Patience and empathy
- Work ethic and integrity
- Team collaboration
- Cleaning and sanitizing
Timeline
Server
Fuji Yama Japanese Steakhouse
10.2025 - Current
Server/Takeout
Smokey Bones Bar & Fire Grill
01.2023 - 09.2025
Cashier
Dollar General Market
Business
Grand Rapids Community College
Personal Information
Title: Aspiring Sales Professional
Willingness to learn
I am a motivated college student eager to learn new skills and give it my best effort in any role I am given.