Lucas Ward
Fishers,IN
Summary
Results-oriented professional in customer service and operational management, skilled in resolving complaints to build strong guest relationships. Led daily operations and optimized workflows to improve guest satisfaction. Conducted inspections to ensure safety and cleanliness standards, fostering a safe and welcoming environment.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Restaurant Manager
Greeks Pizza
Fishers, Indiana
11.2022 - 01.2026
- Led daily operations, optimizing workflow and enhancing customer service to improve overall guest satisfaction.
- Resolved customer complaints professionally, enhancing guest loyalty and satisfaction.
- Inspected dining room for cleanliness and safety compliance, ensuring a welcoming environment for guests.
Education
Fishers High School
Fishers, INSkills
- Customer complaint resolution
- Workflow optimization
- Guest satisfaction enhancement
- Safety compliance
Affiliations
I worked in the same restaurant for 4 years and went from a host to manager while in school, and in the military.
Timeline
Restaurant Manager
Greeks Pizza
11.2022 - 01.2026
Fishers High School