Summary
Overview
Work History
Education
Skills
References
Timeline
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Lucca Dahlin

Liverpool,NY

Summary

Dedicated and responsive professional with proven skills in management, behavior modification, and individualized support. Comfortable working with a diverse range of demographic to achieve desired goal.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Visionworks
Syracuse, NY
02.2024 - 07.2024
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Lead Ophthalmic Technician

Eye consultants of Syracuse
Fulton, NY
08.2021 - 01.2023
  • Communicated with patients to obtain and document medical histories.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Administered and instructed patients on proper contact lens care, insertion, and removal.
  • Developed and implemented a new filing system for medical records, resulting in improved patient care.
  • Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.

Youth Case Management Specialist

Oswego County Opportunities
Fulton, New York
02.2020 - 11.2021
  • Conducted comprehensive assessments of clients to identify service needs and develop individualized case plans.
  • Provided counseling and advocacy for clients in order to assist them in meeting their goals.
  • Collaborated with community partners such as hospitals, schools, social service agencies, probation departments., to coordinate appropriate services for clients.
  • Facilitated group meetings and workshops on topics related to mental health issues, substance abuse prevention and treatment, parenting skills.

Therapy Aide

Oswego Health
Oswego, NY
06.2017 - 01.2020
  • Assisted mental health professionals with assessments, evaluations, and treatment plans for patients.
  • Monitored patient progress and documented changes in behavior or attitude.
  • Helped clients identify their goals and develop action plans to achieve them.
  • Responded to crisis situations when severe mental health and behavioral issues arose.

Pre-K Assistant Teacher

Kindercare Learning Centre
Liverpool, NY
11.2016 - 06.2017
  • Assisted lead teacher in preparing lesson plans and activities.
  • Provided individual attention to each student, helping them with their academic and social needs.
  • Created a positive learning environment for the students by displaying enthusiasm for teaching.
  • Encouraged problem-solving skills among students by using interactive activities during lessons.
  • Maintained classroom discipline according to school guidelines while encouraging good behavior among students.

Education

Medical Sciences

Cayuga County Community College
Auburn, NY

Skills

  • Office Management
  • Behavior Management
  • Organizational abilities
  • Verbal and written communication
  • Instructional Strategies
  • Relationship building and management
  • Records Management

References

References available upon request.

Timeline

Assistant Manager

Visionworks
02.2024 - 07.2024

Lead Ophthalmic Technician

Eye consultants of Syracuse
08.2021 - 01.2023

Youth Case Management Specialist

Oswego County Opportunities
02.2020 - 11.2021

Therapy Aide

Oswego Health
06.2017 - 01.2020

Pre-K Assistant Teacher

Kindercare Learning Centre
11.2016 - 06.2017

Medical Sciences

Cayuga County Community College

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Lucca Dahlin