Lucero Arteaga
Grand Junction,Co
Summary
I'm a striving young woman who is looking to gain access in the community through professional connections. I'm very passionate about helping people with the skills I have learned, it's the smallest of details that make a difference!
Overview
2
2
years of professional experience
Work History
Crew Member
Mc'Donalds
Fruita, Co
05.2022 - 10.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Team Trainer to new/incoming staff.
- Ran floor as Team Lead while management completed management meetings and other management duties.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Crew Member
Mc'Donalds Clifton
Co
08.2020 - 10.2021
- I operated drive thru services and front counter, including taking orders handling payments and food delivery in a prompt but friendly manner
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained safe food handling practices to prevent germ spread.
- Tailored orders to address customer allergies and preferences.
Barista, Cashier
Moca Joes
Delta, Co
08.2020 - 10.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Stocked shelves with ingredients needed to make coffee drinks.
- Created complex, hand-crafted beverages based upon customer preferences.
Education
High School Diploma -
Central High School
05-2022
Skills
- Health Code Compliance
- Beverage Preparation
- Customer Service
- Inventory Restocking
- Initiative and Self-Motivation
- Machine Operations
- Crew Leadership
- Teamwork and Collaboration
- Problem-Solving
- Quick Learner
Activities
I enjoy spending quality time with family weather it be indoor or outdoors. Some of my best memories have been made during hunting trips with my siblings. Experiencing new things is one of my more intriguing hobbies. I would like to be as diverse and skilled in as many areas as possible. Furthering my education is my passion I will be attending Colorado Mesa University in the Spring of 2024
References
- Previous Supervisor, 970-874-1133
- Business Owner/ Family member, 970-361-5595
- Former Teacher, 970-620-2371
Affiliations
- Outdoors: hiking, camping, & fishing.
- Workout
- Spend time with family
- Experience and try new things
- Learn from others through my interpersonal relationships
- Lean in to my community when help is needed.
- Diversify my world view
Timeline
Crew Member
Mc'Donalds
05.2022 - 10.2022
Crew Member
Mc'Donalds Clifton
08.2020 - 10.2021
Barista, Cashier
Moca Joes
08.2020 - 10.2021
High School Diploma -
Central High School