Lucero Campa
Salem,OR
Summary
Skilled Medical Receptionist that successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Woodburn Pediatric Clinic
Woodburn, OR
09.2022 - Current
- Managed patient scheduling and coordinated appointments to optimize clinic efficiency.
- Assisted patients with check-in procedures, ensuring accurate collection of insurance information.
- Provided front desk support, addressing patient inquiries and resolving concerns promptly.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
Sales Associate
Ross Dress for Less
Salem, OR
09.2017 - 09.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to drive sales and improve store aesthetics.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Trained new associates on store policies, procedures, and customer service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
GED -
Chemeketa Community Collage
Salem, ORSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Insurance verification
- EMR / EHR
Languages
Spanish
English
Timeline
Medical Receptionist
Woodburn Pediatric Clinic
09.2022 - Current
Sales Associate
Ross Dress for Less
09.2017 - 09.2022
GED -
Chemeketa Community Collage