Lucero Monter
PHOENIX
Summary
Dynamic and results-driven Cashier Manager with extensive experience in the fast food industry. Skilled in POS systems and adept at multitasking in fast-paced environments.
Experienced retail professional prepared for leadership role, bringing strong focus on team collaboration and achieving results. Skilled in managing transactions, training staff, and maintaining high customer service standards. Known for reliability and adaptability in dynamic environments, ensuring smooth operations and customer satisfaction. Expertise in problem-solving, conflict resolution, and inventory management.
Overview
7
7
years of professional experience
Work History
Cashier Manager
Vaquero's Carne Asada
06.2024 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Cashier Team Lead
Filiberto's Mexican Food
02.2021 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Drive-Thru Cashier
Adalberto's Mexican Food
08.2018 - 02.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Education
High School Diploma -
Camelback High School
Phoenix, AZ05-2018
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Store opening and closing
- Time management
- POS systems
- Equipment maintenance
- Multi-Tasking
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier Manager
Vaquero's Carne Asada
06.2024 - Current
Cashier Team Lead
Filiberto's Mexican Food
02.2021 - 05.2024
Drive-Thru Cashier
Adalberto's Mexican Food
08.2018 - 02.2021
High School Diploma -
Camelback High School
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