Lucero Trejo
Balch Springs
Summary
Dedicated customer service professional with strong skills in problem resolution and effective communication. Proven ability to enhance customer satisfaction and train new staff, eager to contribute to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Shell Gas Station
Seagoville
2025.07 - 2025.09
- Assisted customers with inquiries and provided product information promptly.
- Handled cash, credit, and debit transactions with accuracy and attention.
- Monitored inventory levels and reported shortages to management regularly.
Server Manager
Anas Taqueria
Seagoville
2022.04 - 2025.08
- Trained new servers on menu items and customer service standards.
- Oversaw inventory management and ordered supplies as needed.
- Ensured cleanliness and organization of dining areas during service hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
Education
High School Diploma -
Vanguard High School
4201 Faithon P Lucas Sr Blvd Mesquite, TX 751492024-05
Some College (No Degree) - Nursing
Texas Woman's University
Denton, TX2026-03
Skills
- Customer service
- Effective communication
- Problem resolution
- Training and development
- Customer assistance
- Point-of-sale system operation
Languages
Spanish
Professional
Certification
BLS
Timeline
Cashier
Shell Gas Station
2025.07 - 2025.09
Server Manager
Anas Taqueria
2022.04 - 2025.08
High School Diploma -
Vanguard High School
Some College (No Degree) - Nursing
Texas Woman's University