Luci Fox
Murfreesboro,TN
Summary
Detail-oriented professional skilled in inventory management and retail operations. Proven ability to create positive shopping experiences by providing product knowledge and assisting customers effectively.
Overview
37
37
years of professional experience
Work History
Cashier
HomeGoods
Murfreesboro, Tennessee
11.2025 - Current
- Operated cash register efficiently during high-volume shopping hours.
- Assisted customers with product inquiries and store navigation.
- Processed transactions accurately, ensuring smooth checkout experiences.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Collaborated with team members to restock merchandise on sales floor.
- Handled customer returns and exchanges following store policies.
- Provided exceptional service to enhance customer satisfaction and loyalty.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and addressed inquiries about products and services to enhance shopping experience.
- Completed various responsibilities designated by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Provided attentive customer service through active listening and engagement to foster positive interactions.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Personalized service for each customer to enhance satisfaction and loyalty.
Childcare Teacher
KinderCare Learning Centers
Murfreesboro, Tennessee
04.2025 - Current
- Developed engaging lesson plans aligned with early childhood education standards.
- Supervised children's activities to ensure a safe and nurturing environment.
- Communicated with parents about children's progress and daily experiences to foster collaboration in development.
- Implemented classroom management strategies to foster positive behavior among students.
- Organized age-appropriate activities to enhance cognitive and social development in children.
- Collaborated with team members to create a supportive learning community.
- Provided positive guidance to support children's growth in social, emotional, physical, and cognitive areas.
- Managed classroom supplies inventory ensuring adequate materials are available at all times.
- Monitored student behavior both inside and outside the classroom setting.
- Participated in parent-teacher conferences to discuss individual student progress.
- Supervised outdoor activities such as sports, playground games and field trips.
- Implemented discipline strategies to manage student behavior.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Implemented hands-on, play-based strategies for experiential learning.
- Read aloud and played alphabet games to encourage early literacy.
District Manager
The Good Feet Store
Murfreesboro, Tennessee
08.2018 - 08.2024
- Supervised daily operations across multiple retail locations.
- Trained and developed store managers in best practices.
- Conducted regular inventory audits to ensure stock accuracy.
- Analyzed sales data to identify trends and opportunities.
- Enforced company policies and procedures within all stores.
- Fostered a customer-focused environment to enhance service quality.
- Conducted regular store visits to verify compliance with company policies and enhance operational standards.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Collaborated with direct reports to develop and implement action plans that enhanced operating results.
- Ensured that all stores met their monthly targets by providing guidance and support.
- Analyzed financial data for each store in district to pinpoint areas for improvement and growth.
- Identified opportunities for process improvement across multiple locations within the district.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Mentored team members by demonstrating best practices for sales and customer service.
- Cultivated positive rapport with associates and team leadership.
- Created and maintained productive relationships with key stakeholders in the district.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Implemented quality control measures to uphold company standards.
Group Leader
Whirlpool
La Vergne, Tennessee
01.1989 - 08.2008
- Coordinated training sessions that enhanced employee performance and elevated safety standards.
- Identified training needs for group members; provided instruction based on those needs.
- Collaborated with group leaders to identify and resolve inter-team issues, fostering a more cohesive work environment.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Adhered to safety regulations while leading staff in the field or laboratory settings.
- Maintained cleanliness of work areas to ensure compliance with safety and product guidelines.
- Organized weekly meetings to align objectives, celebrate accomplishments, and strategize future goals.
Education
Some College (No Degree) - Business
Middle Tennessee State University
Murfreesboro, TNSome College (No Degree) -
Nashville State Community College
Nashville, TNSkills
- Point of sale operation
- Cash handling
- Customer assistance
- Product knowledge
- Inventory management
- Retail operations
Timeline
Cashier
HomeGoods
11.2025 - Current
Childcare Teacher
KinderCare Learning Centers
04.2025 - Current
District Manager
The Good Feet Store
08.2018 - 08.2024
Group Leader
Whirlpool
01.1989 - 08.2008
Some College (No Degree) - Business
Middle Tennessee State University
Some College (No Degree) -
Nashville State Community College