Open To Work
Luci Nunez
Franklin,ID
Work Preference
Summary
Positive and upbeat professional successful at balancing guest and business needs. Skilled in coordinating patient services and streamlining front-office operations. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members with strong interpersonal and organizational skills, ensure a welcoming environment and efficient patient care.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Front Desk Receptionist/Scheduling Coordinator
Mercy Community Healthcare
Franklin, US
08.2024 - Current
- Greeted and assisted clients in a friendly and professional manner.
- Coordinated appointment scheduling, patient registration, and insurance verification.
- Managed incoming calls to provide general information and answer inquiries.
- Handled billing inquiries and facilitated payments.
- Assisted with administrative tasks, ensuring smooth daily operations at the clinic.
Server
Olive Garden
Spring Hill, US
01.2022 - 08.2024
- Executed guest relations, ensured order accuracy, and facilitated upselling to create positive guest experiences and support seamless restaurant operations.
- Delivered friendly, efficient service in fast-paced dining environments, enhancing customer satisfaction and loyalty.
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and special dietary needs.
Education
High school diploma -
Independence High School
Franklin, TNSkills
- Appointment scheduling
- Patient interaction
- Front desk
- EMR systems
- Customer relationship management
- Confidentiality handling
- Documentation review
- Phone etiquette
- Operating systems
- Teamwork
- Conflict management
- Interpersonal skills
- Office organization
Certification
- CPR certification, 06/01/26, 06/01/28
- HIPPA compliance certification
Languages
Spanish, Fluent
Personal Information
Spanish, Fluent
Timeline
Front Desk Receptionist/Scheduling Coordinator
Mercy Community Healthcare
08.2024 - Current
Server
Olive Garden
01.2022 - 08.2024
High school diploma -
Independence High School