Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate
Lucia Diaz

Lucia Diaz

Summary

- Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.


-

Overview

2
2
years of professional experience

Work History

Sales Associate

Lourdes Boutique
01.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Cashier

La Michoacana Ice Cream Parlor
01.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Education

Bachelor of Arts - Sociology

University of California, Merced
Merced, CA
05-2027

High School Diploma -

University Prep Value High
Los Angeles, CA
06-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Time management
  • Multi-tasking strength
  • Safe food handling
  • Ingredient preparation
  • Food presentation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Lourdes Boutique
01.2022 - 12.2023

Cashier

La Michoacana Ice Cream Parlor
01.2022 - 08.2023

Bachelor of Arts - Sociology

University of California, Merced

High School Diploma -

University Prep Value High
Lucia Diaz