Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Lucia Estela

San Bernardino,CA

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

12
12
years of professional experience

Work History

Cashier Team Lead

Carl's Jr
San Diego, CA
02.2017 - 07.2024
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Developed strong working relationships with team members to foster collaboration.

Staff Assistant

Community Action Partnership
San Bernardino, CA
03.2020 - 11.2022
  • Processed incoming mail and distributed accordingly.
  • Provided administrative support to the staff, including scheduling appointments and organizing files.
  • Greeted clients, answered phones and provided customer service assistance.

Customer Service Cashier

Home Town Buffet
Loma Linda, CA
10.2012 - 02.2017
  • Greeted customers and provided friendly customer service.
  • Processed credit card transactions accurately and efficiently.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Education

Some College (No Degree) - General Eduacation

San Bernardino Valley College
San Bernardino, CA

Skills

  • Shift Scheduling
  • Adaptability and Dependability
  • Online Order Picking
  • Team Leadership
  • POS System
  • Flexible Schedule

Languages

Spanish
Professional

References

References available upon request.

Timeline

Staff Assistant

Community Action Partnership
03.2020 - 11.2022

Cashier Team Lead

Carl's Jr
02.2017 - 07.2024

Customer Service Cashier

Home Town Buffet
10.2012 - 02.2017

Some College (No Degree) - General Eduacation

San Bernardino Valley College
Lucia Estela