Customer focused professional with experience in social media management, content creation, and customer service. Skilled in creating engaging content, managing online accounts, increasing audience engagement, and delivering professional service. Organized, adaptable, and detail oriented with strong communication skills.
Managed social media accounts by creating engaging and informative content focused on relevant health and telehealth topics. Developed posts and stories to educate and engage followers, monitored audience growth and engagement, and maintained the account’s overall presence and activity to support brand awareness and community outreach.
Educated visitors about animal habitats, care, and conservation efforts while providing friendly and knowledgeable customer service throughout the Zoo. Rotated between various posts and maintained extensive knowledge of animal facts and information to effectively engage and assist guests.
Provided exceptional customer service in a fast paced, high volume environment while accurately and efficiently handling food orders. Maintained a clean, organized, and welcoming kitchen and front of house area, while collaborating closely with team members to ensure smooth daily operations and a positive customer experience.
Provide personalized, high quality care to elderly and special-needs clients, ensuring their safety, comfort, and individual needs are met. Alongside daily and around the clock support, provide academic assistance and individualized tutoring to help children develop their skills and reach their educational goals.