Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucia (Lulu) Bee

Woodland Hills,California

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Associate and Cashier in busy and successful settings.

Overview

2
2
years of professional experience

Work History

Front Desk Associate

Dig Cycle
02.2023 - 08.2023
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Maintained transaction security by verifying payment cards against identification.
  • Answered guest questions and referred to local points of interest.
  • Stored guest valuables in safe and individual boxes for security.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Cashier, Bagger, Cleaner, Server

Old New York Bagel & Deli Co
09.2021 - 05.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.

Education

Bachelor of Arts - Cinematography

Columbia College Chicago
Chicago, IL
05.2027

Skills

  • Scheduling
  • Housekeeping
  • Time Management
  • Problem-Solving Skills
  • Guest Relations
  • Listening Skills
  • Cash Handling
  • Hospitality Services
  • Office Administration

Timeline

Front Desk Associate

Dig Cycle
02.2023 - 08.2023

Cashier, Bagger, Cleaner, Server

Old New York Bagel & Deli Co
09.2021 - 05.2022

Bachelor of Arts - Cinematography

Columbia College Chicago

Similar Profiles

CREATE PROFILE
Lucia (Lulu) Bee