LUCIANO CROSS

Endoscopy Technician – Surgical Center
Responsible for room setup and turnover. Cleaning, disinfecting, and reprocessing endoscopes and related equipment. Ensured proper documentation, equipment checks, and strict adherence to infection-control and sterilization standards.
CSR Technician - Surgical Center
Responsible for cleaning, disinfecting, inspecting, sterilizing and assembling surgical instruments and medical equipment according to infection control standards. Operated ultrasonic cleaners and auto-clave steam sterilizers while following manufacturers guidelines.
Environmental Services Technician – Surgical Center
Performed room turnover, terminal cleaning, and biohazard handling to maintain a sterile, safe environment in all surgical and patient-care areas. Responsible for linen, oxygen tanks, and general facility plant operations tasks

• Contributed to a positive work environment by proactively assisting colleagues during high-volume periods.
• Maximized warehouse space utilization by employing optimal stacking strategies for various types of packages.
• Increased overall productivity with meticulous attention to detail when verifying shipping labels against manifest data.
• Streamlined package handling processes for enhanced workflow and reduced error rates.
• Ensured dozens of accurate shipments tracking by diligently scanning and updating package information in the system.
• Collaborated with team members to maintain a clean, organized workspace for efficient operations.

Managed store and employees, handled marketing, inventory, quality control, supplies and cash drawer. Worked front counter helping customers with their health and wellness needs. Managed online inventory for hundred of products and sales with Google spreadsheets.

Managed front end and desk

Worked with clients, scheduling and assisting with their appointments and fitness / rehab needs

Handled customer complaints, customer service needs and the customer accounts

Shadowed and assisted physical therapist directly working with patients in the rehab area

Helped to promote and provided an informative and positive environment for all members and patients

• Maintained front desk and gym center as well as clients and patients
• Assisted with customer service and patient accounts
• Maintained gym and rehab areas and kept clean as well as overseen cash drawer and completed daily close
• Shadowed and worked with physical therapists during rehab clinic in assisting with patient care and wellness