Lucie Cumming

• Greeted guests warmly and provided information about resort amenities.
• Managed check-in and check-out processes efficiently for all guests.
• Answered phone calls promptly, addressing guest inquiries and requests.

• Assisted customers in selecting high-quality home and lifestyle products.
• Provided expert product knowledge to enhance customer shopping experience.
• Handled customer inquiries and resolved issues promptly and professionally.

• Responsible for translating scripts from French into English, Luxembourgish and German
• Operated recording technologies (including Audacity and zoom H2N)
• Delivered professional voice-over recordings

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Organized merchandise displays to maintain a visually appealing store environment.
• Processed transactions accurately at the point of sale using integrated systems.

• Multitasked various responsibilities (setting venues up, arranging flowers, waitressing etc.)

• Provided excellent customer service in a fast-paced dining environment.
• Took and processed customer orders accurately and efficiently.
• Maintained cleanliness and organization of dining and service areas.

• Worked with successful companies (e.g. eBay, Nissan) in different locations (e.g. clothing stores, cruise ships, theaters, restaurants, conference centers)
• Gained insight into various areas of the events industry
• Improved linguistic and interpreting competences
• Increased commercial awareness and knowledge on varied marketing strategies