Lucie Linebaugh
Highland
Summary
Dynamic and adaptable professional with a strong work ethic and exceptional customer service skills honed at SkyWest Airlines. Proven ability to enhance passenger satisfaction through attentive service and effective conflict resolution. Expertise in safety procedures and first aid, ensuring a secure environment while managing high-pressure situations.
Overview
6
6
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
02.2025 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Bartender
Captain Joe's
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender Shift Manager
Ireland's Own
09.2019 - 10.2022
- Managed bar inventory and restocked supplies.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Lakeland
White Lake, MI05-2016
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Hospitality service expertise
- Food and beverage service
- Time management
- Professional appearance
- Safety procedures
- Public speaking
- Emergency procedures
Timeline
Flight Attendant
SkyWest Airlines
02.2025 - Current
Bartender
Captain Joe's
09.2023 - Current
Bartender Shift Manager
Ireland's Own
09.2019 - 10.2022
High School Diploma -
Lakeland
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