Lucie Zerfoss
Greenville,NC
Summary
Overview
7
7
years of professional experience
Work History
Server
5th Street Hardware
10.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Volunteer
Eagles RFC
09.2017 - 08.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Babysitter
Tate Family
09.2018 - 07.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Front Desk Receptionist
Triad Sports Management
09.2018 - 07.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sports Coach
NC Fusion Soccer Club
09.2018 - 12.2020
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
Education
Bachelor of Science - Cell Biology
East Carolina University
Greenville, NC05.2025
High School Diploma -
Northern Guilford High School
Greensboro, NC06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Goal-Oriented
- Client Relationship Management
- Sales pitching
Timeline
Server
5th Street Hardware
10.2022 - 06.2024
Babysitter
Tate Family
09.2018 - 07.2021
Front Desk Receptionist
Triad Sports Management
09.2018 - 07.2021
Sports Coach
NC Fusion Soccer Club
09.2018 - 12.2020
Volunteer
Eagles RFC
09.2017 - 08.2021
Bachelor of Science - Cell Biology
East Carolina University
High School Diploma -
Northern Guilford High School
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