Lucille Suniga
Greeley,Colorado
Summary
Highly motivated and goal oriented health science student with customer service experience. Able to work and communicate well with others as well as resolve problems in a calm and efficient manner.
Overview
3
3
years of professional experience
Work History
Shift Lead
Taco Johns
Spearfish SD
07.2025 - Current
- Coordinated team schedules to maximize coverage during peak hours, enhancing service efficiency.
- Resolved customer complaints promptly, fostering a positive dining experience and building loyalty.
- Conducted performance evaluations, providing feedback to improve team productivity and morale.
- Analyzed workflow processes, identifying areas for improvement that increased operational efficiency.
Shift Lead
Freddy’s Frozen Custard
Windsor CO
09.2024 - 08.2025
- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Implemented inventory management processes to maintain optimal stock levels and reduce waste.
- Monitored shifts to uphold safety standards and compliance with health regulations.
Line Cook
Roma Pizza
Roma Pizza Greeley CO
07.2024 - 08.2025
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management by tracking stock levels and notifying suppliers as needed.
- Collaborated with team members to ensure timely service during peak hours.
Administrative Intern
Sunrise Community Health
Monfort Family Clinic Greeley Co
05.2024 - 08.2024
- Assisted administrative team as a clinical administrative intern by completing projects and shadowing various departments throughout the clinic
- Demonstrated time management by completing projects with deadlines and balancing multiple tasks
- Assisted staff with scheduling and managing schedules with help of the clinical team
- Organized website elements and other resources to allow for staff efficiency and clinical effectiveness
Teriyaki Madness
03.2023 - 05.2024
- Trained and mentored new staff on customer service protocols and menu knowledge.
- Improved scheduling efficiency by closely monitoring labor hours and making adjustments as needed.
- Maximized revenue by upselling menu items, suggesting specials, and promoting special events or offers.
- Streamlined communication between kitchen and service staff for a smoother dining experience.
- Monitored cash handling procedures, ensuring accuracy in transactions and financial reporting.
- Reduced wait times during peak hours by optimizing table turnover rates through efficient seating arrangements and attentive service.
- Enhanced customer satisfaction by efficiently managing front-of-house operations.
Greeley Pizza Company
09.2022 - 03.2023
- Assisted customers in restaurant by greeting, taking orders, and providing service. Supported kitchen staff as shift lead by tracking inventory and resolving conflicts. Helped maintain smooth kitchen operations.
- Worked as a server when needed to maintain a stable work place
- Assisted customers and demonstrated excellent customer service
Education
High School Diploma - Orchestra Emphasis in The Arts Magnet Program, Health Science Academy, AP Pre-Calculus, AP Seminar, AP Language And Composition, AP Macroeconomics, AP Government And Politics, UNC Biology
Greeley Central High School
05.2025
Bachelor of Science - Biology
Black Hills State University
Spearfish, SDSkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Staff supervision
- Work delegation
- Sales proficiency
- Rules enforcement
- Staff motivation
- Operations monitoring
- Quality control
- Relationship management
- Conflict management
- Daily reporting
- Decision-making capacity
- Productivity monitoring
- Positive attitude
- Problem-solving
- Team leadership
- Creative problem solving
- Team supervision
- Staff training and development
- Flexible schedule
- Goal setting and tracking
- Issue resolution
- Professional appearance
Awards
Girl Scout Bronze Award, Received in 2017, Built and donated a bench to the Human Society in Greeley Colorado, Girl Scout Silver Award, Received in 2019, Built a bookshelf for the women's shelter and donated necessary resources, Top 10 Qualifier in HOSA, 2022, 2023, 2024 State Leadership Conferences, 2nd place HOSA reward for research
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Shift Lead
Taco Johns
07.2025 - Current
Shift Lead
Freddy’s Frozen Custard
09.2024 - 08.2025
Line Cook
Roma Pizza
07.2024 - 08.2025
Administrative Intern
Sunrise Community Health
05.2024 - 08.2024
Teriyaki Madness
03.2023 - 05.2024
Greeley Pizza Company
09.2022 - 03.2023
High School Diploma - Orchestra Emphasis in The Arts Magnet Program, Health Science Academy, AP Pre-Calculus, AP Seminar, AP Language And Composition, AP Macroeconomics, AP Government And Politics, UNC Biology
Greeley Central High School
Bachelor of Science - Biology
Black Hills State University