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 Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Engaging personality and flexible approach. Prepared to bring abilities developed over 10-year career to new results-driven team. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. 

Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Has over 6 years of serving, bussing, to-go packing, and phone ordering experience Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

I started working as a guest service agent at the Hampton Inn when I was 17. That job showed me the benefits of customer service and I haven't worked a day since that I didn't look back and appreciate what I learned at the hotel. From the hotel, I went into tele-marketing at a local firm and I admit I excelled more than I imagined. I relocated to Charlottesville, VA and that's where I fell in love with food. I was afforded the opportunity to manage a private club, i became a hotel supervisor, and managed a small start-up companies' product sales and marketing. I've taken a little from each of the chapters of my life to complete the current ME. If i had one word to describe my personality in general- it would be 'accommodating'.

Lucinda Mahon

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Restaurant Server

Restaurant Server

Leader Server/Banquet and Event Coordinator

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Bachelor of Science - Sociology

High School Diploma -

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Restaurant Server

Restaurant Server

Leader Server/Banquet and Event Coordinator

Bachelor of Science - Sociology

High School Diploma -

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