Summary
Overview
Work History
Education
Skills
Timeline
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Luckson Luxilien

Pensacola,FL

Summary

Hardworking Package Delivery Driver possessing meticulous driving record and in-depth knowledge of road and driving rules. Friendly individual adapts to driving conditions to drive company vehicle and deliver packages and parcels to assigned customers. Extensive experience handling all aspects of cargo and package sorting and handling and delivery. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Package Delivery Driver

Amazon
01.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Lifted, lowered, and carried packages typically weighing 50 pounds or less throughout regular course of delivery.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Inspected load security and checked for damages.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Kept detailed records of deliveries and money received from customers.
  • Minimized company liability and risks to loads by obeying traffic laws.

Member Service Representative

Navy Federal Credit Union
08.2017 - 01.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Educated and engaged customers with new bank products and services.
  • Responded to customer calls and emails to answer questions about products and services.
  • Opened customer accounts and provided deposit and withdrawal receipts.
  • Verified customer identification and documentation for compliant transactions.
  • Maintained and managed customer files and databases.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Security Guard

AR1 PROTECTION LLC
12.2016 - 01.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • High profile security
  • Close protection specialist
  • Executive protection agent
  • Provided essential security services for NFL games in addition to private companies Responded to emergency situations and assisted law enforcement personnel
  • Concealed weapon or firearm license State of Florida
  • Protected music artist and athletes on a day to day basis
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash when booking artist arrived at concert.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Stranahan High School
Fort Lauderdale, FL
05.2014

Skills

  • Customer Service
  • Customer Accounts Management
  • Complex Problem-Solving
  • Safety and Security
  • Bank Deposits
  • Cashier's Checks
  • Banking Document Preparation
  • Manage Customer Accounts

Timeline

Package Delivery Driver

Amazon
01.2021 - Current

Member Service Representative

Navy Federal Credit Union
08.2017 - 01.2021

Security Guard

AR1 PROTECTION LLC
12.2016 - 01.2018

High School Diploma -

Stranahan High School
Luckson Luxilien