Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Ivanicki

Wallington

Summary

Dynamic professional with experience at Dodge Dealership, excelling in customer relations and office organization. Proven ability in bookkeeping and project coordination, enhancing operational efficiency. Recognized for maintaining high customer satisfaction and resolving issues effectively, showcasing strong communication and problem-solving skills. Committed to delivering exceptional service and support in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Receptionist

Dodge Dealership
11.2024 - Current
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.

Administrative Clerk

Brough of Wallington
09.2022 - 02.2025
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.

Waitress

Lexington Diner
01.2023 - 12.2023
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Cashier

Dunkin' Donuts
01.2021 - 08.2021
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Wallington Highschool
Wallington, NJ
06-2023

Skills

  • Bookkeeping
  • Scheduling
  • Basic accounting
  • Project coordination

Timeline

Receptionist

Dodge Dealership
11.2024 - Current

Waitress

Lexington Diner
01.2023 - 12.2023

Administrative Clerk

Brough of Wallington
09.2022 - 02.2025

Cashier

Dunkin' Donuts
01.2021 - 08.2021

High School Diploma -

Wallington Highschool

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