Lucy Lennon
R&M IGA
Eastport
8
years of professional experience
Detail-oriented cashier and former assistant front end manager with experience in POS transactions, refunds, exchanges, and cash reconciliation. Recognized for punctuality, teamwork, and professional customer support. Ready to contribute strong communication and issue-resolution skills in a fast-paced retail setting.
Work History
Cashier
2 Years 8 Months- Processed customer transactions accurately using POS system and handled cash, credit, and debit payments.
- Balanced register drawers and verified totals to maintain cash accountability and accuracy.
- Assisted customers with price checks, product locations, and checkout questions.
- Reconciled receipts, refunds, and exchanges while following store payment procedures.
Counter Clerk
2 Years 1 Month- Processed cash, credit, and lottery transactions accurately at point of sale.
- Assisted customers with product selection, pricing questions, and store requests.
- Restocked merchandise, tobacco, and beverage displays to maintain organized counters.
- Prepared coffee, fountain drinks, and grab-and-go items following food safety standards.
Assistant Front End Manager
3 Years 1 Month- Supervised front end operations, ensuring cashier, bagging, and self-checkout execution met service standards.
- Scheduled associates to maintain coverage, reduce bottlenecks, and support peak customer traffic.
- Coached cashiers and baggers on register procedures, customer service, and loss prevention practices.
- Resolved customer issues promptly, maintaining professional service and escalated problem follow-through.
Education
High School Diploma
Skills
Customer service
Customer support
Attention to detail
Dependability
Cash management
Strong work ethic
Cash management accuracy
Professional courtesy
Empathy skills
Timeline
Cashier
R&M IGA
01.2024 - 09.2026Read More
Counter Clerk
Cumberland Farms
07.2021 - 08.2023Read More
Assistant Front End Manager
Stop & Shop
05.2018 - 06.2021Read More
Sandwich High School
High School Diploma
Read More