Personable and adaptable team player with a strong background in customer service and cash handling. Expertise in maintaining accuracy and efficiency in fast-paced settings, ready to contribute to team success and elevate customer experiences.
Overview
2
2
years of professional experience
Work History
Server and Cashier
Bristol Mountain Ski Resort
Bristol, NY
11.2023 - 02.2025
Provided exceptional customer service in high-volume dining environment.
Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Served food and beverages promptly with focused attention to customer needs.
Managed multiple tables efficiently while maintaining attention to guest needs.
Handled cash transactions accurately and processed payments swiftly.
Assisted in inventory management by tracking supplies and notifying management of shortages.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Roseland Waterpark
Canandaigua, NY
06.2023 - 08.2024
Performed cash, card, and check transactions to complete customer purchases.
Built relationships with customers to encourage repeat business.
Maintained accurate cash drawer, ensuring balances matched transaction records consistently.
Assisted in training new staff on cash handling procedures and customer interaction protocols.
Restocked and organized merchandise
Provided backup support for other departments/positions when needed
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Participated in community events, strengthening store's local engagement and reputation.