Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Valvo

Bloomfield,NY

Summary

Personable and adaptable team player with a strong background in customer service and cash handling. Expertise in maintaining accuracy and efficiency in fast-paced settings, ready to contribute to team success and elevate customer experiences.

Overview

2
2
years of professional experience

Work History

Server and Cashier

Bristol Mountain Ski Resort
Bristol, NY
11.2023 - 02.2025
  • Provided exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Managed multiple tables efficiently while maintaining attention to guest needs.
  • Handled cash transactions accurately and processed payments swiftly.
  • Assisted in inventory management by tracking supplies and notifying management of shortages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Cashier

Roseland Waterpark
Canandaigua, NY
06.2023 - 08.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Maintained accurate cash drawer, ensuring balances matched transaction records consistently.
  • Assisted in training new staff on cash handling procedures and customer interaction protocols.
  • Restocked and organized merchandise
  • Provided backup support for other departments/positions when needed
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Participated in community events, strengthening store's local engagement and reputation.

Education

Bachelor of Science - Public Health

Hobart And William Smith Colleges
Geneva, New York
06-2029

High School Diploma -

Bloomfield Senior High School
Bloomfield New York
06-2025

Skills

  • Customer service
  • Point of sale operation
  • Cash handling
  • Team collaboration
  • Supply restocking
  • Table bussing

Timeline

Server and Cashier

Bristol Mountain Ski Resort
11.2023 - 02.2025

Cashier

Roseland Waterpark
06.2023 - 08.2024

Bachelor of Science - Public Health

Hobart And William Smith Colleges

High School Diploma -

Bloomfield Senior High School

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