Luicermy Cabral
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist
Salmagondi
11.2018 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
School Bus Attendant
Royal Coach Lines
01.2016 - 11.2018
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Organized seating arrangements to maximize efficiency during boarding and disembarking processes.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Checked to make sure students boarded correct bus, particularly for younger children.
Cashier
Hopewell Pharmacy
09.2008 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Ged -
Best Resource Center
11.2021
Skills
- Front Desk Operations
- Telephone Etiquette
- Customer Complaint Resolution
- Visitor and Customer Relations
- Patience and Empathy
- Child Supervision
- Special Needs Support
- Student Assistance
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front Desk Receptionist
Salmagondi
11.2018 - Current
School Bus Attendant
Royal Coach Lines
01.2016 - 11.2018
Cashier
Hopewell Pharmacy
09.2008 - 01.2012
Ged -
Best Resource Center
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