LUIS AGUILERA CERVANTES
STOCKTON
Summary
Motivated high school senior with a strong focus on customer service and teamwork. Quick learner who thrives in fast-paced environments, capable of handling cash transactions and resolving customer inquiries efficiently. Committed to contributing positively while developing professional skills and maintaining a respectful workplace.
Overview
1
1
Language
3
3
years of professional experience
Work History
Customer Service Representative
Jannely Cervantes Bakery-Work in Progress Busines
Stockton
06.2023 - Current
- Provided exceptional customer service in a fast-paced bakery environment.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Assisted customers with product selection and answered inquiries effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Processed orders efficiently, including custom cake designs and special requests.
- Collaborated with team members to ensure timely product availability and presentation.
- Handled cash transactions accurately and maintained cash register integrity.
Student Volunteer
Lodi Unified School District
Lodi, California
09.2025 - 09.2025
- Provided assistance with special projects to meet aggressive deadlines.
- Assisted in the preparation of presentations, reports, and other materials.
- Greeted office visitors, provided information, and directed to appropriate personnel.
Education
High School - Senior
Plaza Robles High School
Stockton05-2027
Skills
- Customer support
- Order fulfillment
- Transaction Accuracy
- Issue resolution
- Efficient Workflow
- Time Management
- Works Well Under Pressure
- Adaptability
- Team collaboration
- Teamwork
- Strong Communication
- Communication skills
- Visual Communication
- Order fulfillment
Availability
Available, Available, Available
Languages
Spanish
Native/ Bilingual
Affiliations
- Art
- Basketball
Timeline
Student Volunteer
Lodi Unified School District
09.2025 - 09.2025
Customer Service Representative
Jannely Cervantes Bakery-Work in Progress Busines
06.2023 - Current
High School - Senior
Plaza Robles High School