Summary
Overview
Work History
Education
Skills
Languages
Languages
Accomplishments
References
Timeline
Generic

Luis Avila

Jersey City,NJ

Summary

Dynamic Client Advisor with extensive experience in customer engagement and problem resolution. Proven ability to analyze client needs and track sales targets, contributing to consistent revenue growth.

Overview

12
12
years of professional experience

Work History

Client Advisor

Diesel Flagship Store
New York, New York
05.2023 - Current
  • Analyzed client needs to provide tailored solutions and recommendations.
  • Managed client accounts, ensuring accurate information and timely updates.
  • Analyzed customer data to generate reports on trends and insights.
  • Used diverse sales techniques and persuasive approach to maximize sales success.
  • Tracked sales targets and contributed to achieving monthly sales goals through effective customer engagement.

Sales Supervisor

Diesel S.p.A
Central Valley, USA
07.2020 - Current
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Generated $1 million dollars in individual sales for the year of 2021.

Operations Supervisor

Converse
Woodbury, USA
12.2018 - 05.2020
  • Training new associates in daily back of house operations and procedures
  • Used Microsoft Excel to record inventory, identify downward trends, and track top 20 styles by sales
  • Collaborated weekly with front of house leaders to implement floor designs for incoming inventory
  • Creating and implementing various solutions to inventory storage concerns
  • Assisting in store reaching quarterly revenue goals for the past 5 quarters

Driver Supervisor

Nike
Newburgh, USA
10.2016 - 11.2018
  • Led an 8 person delivery driver team responsible for accurately and efficiently loading, unloading, and delivering shipment multiple times a day from distribution center to retail location

Supervisor

RGIS Inventory Specialists
Rock Tavern, USA
11.2013 - 10.2016
  • Supervised a team of 20 employees to financially and physically audit inventory for clients throughout the Northeast.
  • Led team to consistently meet client set goals based on time efficiency and audit accuracy.

Education

Computer Science -

SUNY Orange
Middletown, NY
01.2016

Skills

  • Bilingual with Spanish
  • Database Management
  • Problem Resolution
  • Organizational Skills
  • Programming Languages
  • Microsoft Office
  • Sales Experience
  • Inventory Control
  • Management

Languages

  • Spanish
  • English

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Top Sales Diesel North America 2024, 2023
  • One million sales generated for year 2021

References

References available upon request.

Timeline

Client Advisor

Diesel Flagship Store
05.2023 - Current

Sales Supervisor

Diesel S.p.A
07.2020 - Current

Operations Supervisor

Converse
12.2018 - 05.2020

Driver Supervisor

Nike
10.2016 - 11.2018

Supervisor

RGIS Inventory Specialists
11.2013 - 10.2016

Computer Science -

SUNY Orange

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