Luis Avila
Jersey City,NJ
Summary
Dynamic Client Advisor with extensive experience in customer engagement and problem resolution. Proven ability to analyze client needs and track sales targets, contributing to consistent revenue growth.
Overview
12
12
years of professional experience
Work History
Client Advisor
Diesel Flagship Store
New York, New York
2023.05 - Current
- Analyzed client needs to provide tailored solutions and recommendations.
- Managed client accounts, ensuring accurate information and timely updates.
- Analyzed customer data to generate reports on trends and insights.
- Used diverse sales techniques and persuasive approach to maximize sales success.
- Tracked sales targets and contributed to achieving monthly sales goals through effective customer engagement.
Sales Supervisor
Diesel S.p.A
Central Valley, USA
2020.07 - Current
- Effectively coached team members to reach weekly and monthly sales goals.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Generated $1 million dollars in individual sales for the year of 2021.
Operations Supervisor
Converse
Woodbury, USA
2018.12 - 2020.05
- Training new associates in daily back of house operations and procedures
- Used Microsoft Excel to record inventory, identify downward trends, and track top 20 styles by sales
- Collaborated weekly with front of house leaders to implement floor designs for incoming inventory
- Creating and implementing various solutions to inventory storage concerns
- Assisting in store reaching quarterly revenue goals for the past 5 quarters
Driver Supervisor
Nike
Newburgh, USA
2016.10 - 2018.11
- Led an 8 person delivery driver team responsible for accurately and efficiently loading, unloading, and delivering shipment multiple times a day from distribution center to retail location
Supervisor
RGIS Inventory Specialists
Rock Tavern, USA
2013.11 - 2016.10
- Supervised a team of 20 employees to financially and physically audit inventory for clients throughout the Northeast.
- Led team to consistently meet client set goals based on time efficiency and audit accuracy.
Education
Computer Science -
SUNY Orange
Middletown, NY01.2016
Skills
- Bilingual with Spanish
- Database Management
- Problem Resolution
- Organizational Skills
- Programming Languages
- Microsoft Office
- Sales Experience
- Inventory Control
- Management
Languages
- Spanish
- English
Languages
Spanish
Native/ Bilingual
Accomplishments
- Top Sales Diesel North America 2024, 2023
- One million sales generated for year 2021
References
References available upon request.
Timeline
Client Advisor
Diesel Flagship Store
2023.05 - Current
Sales Supervisor
Diesel S.p.A
2020.07 - Current
Operations Supervisor
Converse
2018.12 - 2020.05
Driver Supervisor
Nike
2016.10 - 2018.11
Supervisor
RGIS Inventory Specialists
2013.11 - 2016.10
Computer Science -
SUNY Orange