LUIS BERMUDEZ
Brooklyn,NY
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Highly organized Client Service possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Saint Laurent
04.2018 - 04.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
Sales Assistant
Giorgio Armani
12.2017 - 04.2018
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Sales Associate
Tommy Bahama
08.2016 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Floor Manager
Cortefiel
03.2012 - 07.2016
- Managed team of 14 employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Arts - Advertising
Apec
Dominican Republic06.2013
Skills
- Call Center Operations
- Persuasive Negotiations
- Preliminary Drawings
- Installation Requirements
- Loyalty Building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Specialist
Saint Laurent
04.2018 - 04.2023
Sales Assistant
Giorgio Armani
12.2017 - 04.2018
Sales Associate
Tommy Bahama
08.2016 - 11.2017
Floor Manager
Cortefiel
03.2012 - 07.2016
Bachelor of Arts - Advertising
Apec
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