LUIS BERMUDEZ
Brooklyn,NY
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Highly organized Client Service possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
11
11
years of professional experience
Work History
Sales Specialist
Saint Laurent
New York, NY
04.2018 - 04.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
Sales Assistant
Giorgio Armani
New York, NY
12.2017 - 04.2018
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Sales Associate
Tommy Bahama
New York, NY
08.2016 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Floor Manager
Cortefiel
Santo Domingo Pueblo, NM
03.2012 - 07.2016
- Managed team of 14 employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Arts - Advertising
Apec
Dominican Republic06.2013
Skills
- Call Center Operations
- Persuasive Negotiations
- Preliminary Drawings
- Installation Requirements
- Loyalty Building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Specialist
Saint Laurent
04.2018 - 04.2023
Sales Assistant
Giorgio Armani
12.2017 - 04.2018
Sales Associate
Tommy Bahama
08.2016 - 11.2017
Floor Manager
Cortefiel
03.2012 - 07.2016
Bachelor of Arts - Advertising
Apec