Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Castro

Las Vegas,NV

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of professional experience

Work History

Car Salesperson

Sunrise Auto Sales
04.2023 - Current
  • Answered telephone and email inquiries from potential customers.
  • Completed registration paperwork and sales documentation.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Rideshare Driver

Uber
08.2021 - 04.2023
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.

BDC Representative

United Nissan Las Vegas
01.2019 - 08.2021
  • Used sales and order management systems and technologies to facilitate exceptional customer service.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.

Car Salesperson

D&W Auto Sales
06.2017 - 01.2019
  • Answered telephone and email inquiries from potential customers.
  • Completed registration paperwork and sales documentation.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
2017

Skills

  • Persuasive Communication Style
  • Customer Service and Assistance
  • Appointment Scheduling
  • Team Collaboration
  • Pre-Owned Vehicles
  • Test Drives
  • Telephone Etiquette
  • Delivering Vehicles
  • Product Demonstration
  • Contract Preparation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Car Salesperson

Sunrise Auto Sales
04.2023 - Current

Rideshare Driver

Uber
08.2021 - 04.2023

BDC Representative

United Nissan Las Vegas
01.2019 - 08.2021

Car Salesperson

D&W Auto Sales
06.2017 - 01.2019

High School Diploma -

Las Vegas High School

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Luis Castro