Luis Delhumeau
El Paso
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
6
6
years of professional experience
Work History
Cashier
Urban Air Trampoline and Adventure Park
El Paso, TX
11.2022 - Current
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in maintaining store cleanliness and organization to enhance guest experience.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with team members to streamline checkout processes during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Sbarro's Pizza
El Paso, TX
01.2020 - 08.2021
- Processed customer transactions accurately and efficiently at point of sale.
- Managed cash register, ensuring balanced tills at shift end.
- Implemented promotional upselling techniques, increasing overall sales volume.
- Monitored inventory levels and reported discrepancies to management for timely restocking.
- Assisted customers with returns, refunds and resolving transaction issues.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Increased sales of promotional items by informing customers about current offers.
Education
High School Diploma -
Instituto Mexico Cd Juarez
Ciudad Juarez08-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Professionalism and courtesy
Languages
Spanish
English
Native or Bilingual
Timeline
Cashier
Urban Air Trampoline and Adventure Park
11.2022 - Current
Cashier
Sbarro's Pizza
01.2020 - 08.2021
High School Diploma -
Instituto Mexico Cd Juarez