Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst

LUIS DIAZ

Dallas,TX

Summary

Friendly and professional customer service with strong background working to accomplish customer needs. Great comprehension of modern technology and bilingual. Calm under pressure and capable of reassuring customers when resolving issues.

Overview

5
5
years of professional experience

Work History

Associate Banker

JPMorgan Chase
Dallas, TX
09.2021 - Current
  • Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.

Account Manager

Bank of America
Forth Worth, TX
01.2020 - 09.2021
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction

Manager

Metro By T-Mobile
Dallas, TX
04.2017 - 12.2019
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Created and implemented store displays, promoting sales and growth.

Education

Bachelor of Business - Business Administration and Management

University of North Texas At Dallas
2023

Skills

  • Customer service
  • Staff management
  • Sales and marketing
  • Negotiation
  • Planning and organization
  • Retail sales
  • Skilled problem solver
  • Cash handling and management
  • Customer-oriented
  • Verbal and written communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Try not to become a man of success. Rather become a man of value.
Albert Einstein

Timeline

Associate Banker

JPMorgan Chase
09.2021 - Current

Account Manager

Bank of America
01.2020 - 09.2021

Manager

Metro By T-Mobile
04.2017 - 12.2019

Bachelor of Business - Business Administration and Management

University of North Texas At Dallas

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LUIS DIAZ