- English
Luis Diaz
San Bernardino,CA
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in a Leadership role.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Cane's
Fontana, CA
01.2024 - 06.2026
- Delivered exceptional customer service in fast-paced environment, fostering customer satisfaction and loyalty.
- Assisted customers at front counter and drive-thru, ensuring friendly service and positive experience.
- Trained new crew members on operational procedures and best practices, enhancing service consistency and quality.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Assisted in inventory management, restocking supplies to maintain optimal levels for service readiness.
- Maintained cleanliness of dining area and kitchen to uphold health regulations and enhance guest experience.
Janitor/Maintenance
Refresco
San Bernardino, CA
10.2022 - 12.2023
- Maintained cleanliness and sanitation standards in production areas to ensure compliance with health regulations.
- Trained new staff on cleaning protocols and safety procedures to maintain operational consistency.
- Operated cleaning equipment, including floor scrubbers and pressure washers, to enhance facility upkeep.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
Education
High school diploma or GED -
Alta Loma High School
Rancho Cucamonga, CA05.2024
Skills
- Food safety
- Sanitation practices
- Customer service
- Clear communication
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Physical endurance
- Flexible schedule
- Problem-solving
- Initiative and Self-motivation
Languages
Timeline
Crew Member
Raising Cane's
01.2024 - 06.2026
Janitor/Maintenance
Refresco
10.2022 - 12.2023
High school diploma or GED -
Alta Loma High School