Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Luis Farreras

Fort Lauderdale,United States

Summary

Experienced FAA Commercial Instrument Rated Pilot with a proven track record in ferry and test flights. A detail-oriented and responsible leader highly knowledgeable in Online Services. Demonstrated expertise in preparing and tracking annual budgets, managing projects, coordinating maintenance compliance, and leading work teams. In-depth knowledge of flight safety protocols and craft operations standards.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director of Operations

EnvySky
Miami, United States
02.2024 - Current
  • Spearheaded operational oversight for a dynamic flight services provider, ensuring safety, compliance, and quality across all aviation activities
  • Managed pilot enrollment and evaluation programs to build a skilled and reliable pilot team; established clear expectations on safety practices, regulatory compliance, and customer satisfaction
  • Directed maintenance administration and compliance, including scheduling and monitoring 100-hour and annual inspections to uphold aircraft safety standards and minimize downtime
  • Led communications with pilots regarding mission planning, safety protocols, and operational procedures, including coordinating emergency missions for natural disaster relief
  • Developed partnerships with external vendors, like aviation parts suppliers, maintenance shops, including hotel chains and car rental companies, securing special rates and services to support pilot needs
  • Implemented quality assurance programs and developed SOPs for efficient workflow, documentation management (e.g., renters insurance, safety checklists), and continuous improvement of operational processes

Operations Supervisor

EnvySky Corp
Pembroke Pines, United States
01.2024 - Current
  • Supervise operations, aircraft inspections, sales, and pilot schedules

Operations Manager

LEXINGTON CHEMISTS, INC.
New York, United States
02.2021 - 08.2022
  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers' issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused on that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Recruit, mentor, and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry's developments and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

Payroll Bookkeeper

LUIQUIN, C.A
Ciudad Bolívar, Venezuela
01.2009 - 12.2014
  • Oversee employee paychecks
  • Calculate net salaries considering deductions and withholdings
  • Ensure payroll and tax documents are accurate
  • Update general ledger and payroll files
  • Prepare accounting files, records, and schedules
  • Monitor paid and unpaid leaves
  • Process overtime earnings or holiday deductions
  • Resolve payroll problems (e.g
  • Overlooked bank holidays, late payments, etc.)
  • Answer employee questions concerning payroll
  • Participate in payroll audits
  • Ensure compliance with governmental laws on payroll accounting and taxes

English Teacher

M.P.S English Center
Ciudad Guayana, Venezuela
09.2008 - 12.2014
  • Organize classroom lectures and coursework
  • Prepare materials and activities
  • Assign homework and interesting exercises
  • Identify students with special requirements and create individualized plans
  • Determine exam and assignment grades
  • Provide feedback based on workload and classroom behavior
  • Keep a record of students' attendance and grades
  • Research new language teaching methods
  • Manage classroom crises and resolve conflict
  • Inform parents about their children's performance
  • Collaborate with teaching staff and administrators to foster a good student experience

Education

Certificate IFR - Commercial Pilot - Airline/Commercial/Professional Pilot and Flight Crew

American Flyers
02.2023

Private Pilot Certificate - Aeronautics/Aviation/Aerospace Science and Technology, General

Global Aviation Corp
09.2020

ESL Certificate - ESL

Bluedata International School
New York, NY
11.2019

Diploma of Education Flight Attendant - Aeronautics/Aviation/Aerospace Science and Technology, General

ULTRA INSTRUCCIÓN AERONAUTICA, C.A. (CIA-29)
Venezuela
09.2014

Some College (No Degree) - Civil Engineering

Universidad De Oriente (UDO)
Venezuela
09-2012

High School Diploma -

U.E.C.P. "DIVINA PASTORA"
Venezuela
07.2012

Skills

  • Operations Oversight
  • Process Improvements
  • Strategic planning and execution
  • Strategic Planning
  • Employee Resource Management
  • Operational Efficiency
  • Maintenance planning

Certification

  • Private Pilot ASEL
  • Instrument Rated Pilot
  • Commercial Pilot License ASEL

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited

Timeline

Director of Operations

EnvySky
02.2024 - Current

Operations Supervisor

EnvySky Corp
01.2024 - Current

Operations Manager

LEXINGTON CHEMISTS, INC.
02.2021 - 08.2022

Payroll Bookkeeper

LUIQUIN, C.A
01.2009 - 12.2014

English Teacher

M.P.S English Center
09.2008 - 12.2014

Certificate IFR - Commercial Pilot - Airline/Commercial/Professional Pilot and Flight Crew

American Flyers

Private Pilot Certificate - Aeronautics/Aviation/Aerospace Science and Technology, General

Global Aviation Corp

ESL Certificate - ESL

Bluedata International School

Diploma of Education Flight Attendant - Aeronautics/Aviation/Aerospace Science and Technology, General

ULTRA INSTRUCCIÓN AERONAUTICA, C.A. (CIA-29)

Some College (No Degree) - Civil Engineering

Universidad De Oriente (UDO)

High School Diploma -

U.E.C.P. "DIVINA PASTORA"

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Luis Farreras