Luis Guerrero
Experienced Automotive Appraiser
Manvel,TX
Summary
Strong work ethic and accustomed to being in positions requiring accountability and sound judgment. Motivated self-starter with over 13 years of increasing responsibility including but not limited to the over 7 years experience in Vehicle Acquisitions, 2 years in Recon Operations, and 4 years of Quality Control. Aptitude to learn new skills quickly. Recognized for great customer relations as well as proven efficient communication skills and sales. A committed and confident professional in all interactions. Detail-oriented and resourceful in completing projects.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Inspector/Parts Administration
AutoSavvy
5 2021 - Current
- Maintain a balanced inventory consistent with requirements of service department, body shop, wholesale accounts through CDK software.
- Work with service manager and body shop manager to ensure a timely turnaround on wrecked vehicles.
- Managing all necessary paperwork and documentation, ensuring compliance with reporting and record-keeping standards.
- Physically inspect salvage vehicles to assure quality and safety standards at met.
- Communicate with the body shop about concerns and issues found during the first initial inspection.
- Go through a 151 point inspection which includes but not limit to paint, body, airbags, engine, tires, structural, interior, major and electrical components, suspension, drivability, ect.
- Use V-Auto to review pricing and load a photo set of the vehicles.
Auction Buyer
USA Direct Auto
1 2019 - Current
- Obtain used car inventory through a variety of sourcing channels, including but not limited to: online auctions, outside dealer visits, local in person auctions, and through company sourcing tools.
- Understand and account for reconditioning costs on acquired inventory.
- Stock units into DMS and set pricing of inventory. Inspects vehicle condition, reviews vehicle data (Carfax, etc), and reports all known conditions.
- Continually improve buying capabilities in order to support company objectives in an ever changing buying landscape.
Sales Associate
Group 1 Automotive
01.2019 - 10.2019
- Build trust by understanding the unique needs of our customers, and offer appropriate solutions to meet those needs.
- Reading, collecting, and transcribing data in order to ensure accurate and complete information in CRM.
- Navigate the entire sales process including discovery, elevating pain, gaining commitment and closing the deal.
On-Site & Online Automotive Buyer
Vroom/Texas Direct Auto
09.2011 - 03.2019
- Responsible for obtaining Texas Direct Auto's exceptional used-car inventory through appraisals of customer’s vehicles and online submissions.
- While on-site, physically inspecting the customer's vehicle, checking for flood damage, frame, previous repairs, or other defects that could hurt value.
- Negotiating prices, maintain a reasonable understanding of vehicle condition and value. Subsequent costs involved in reconditioning and making financially sound purchasing decisions for the company.
- Have control of inventory which includes; purchasing, pricing, managing logistics and throughput from beginning to end of the vehicle's life cycle.
Education
Diploma -
Hastings High School
08.2004 - 05.2008
Skills
Proficient with Stockwave, CDK, MMR, Black Book, NADA, KBB, V-Auto, CRM, IDMS, Salesforce, ELeads, Provision, and Zendesk
Skilled in Negotiation, Purchasing, Sales, and Customer Service
Superior capacity of understanding new concepts and applying them correctly
Able to multi-task effectively
Languages
English
Spanish
References
- Walid Francis, AutoSavvy, Manager, 281-929-6955
- Waqas Ahmad, AutoSavvy, Buyer, 281-216-2161
- Charles Clark, Americas Auto Auction, 281-707-0077
Timeline
Sales Associate
Group 1 Automotive
01.2019 - 10.2019
On-Site & Online Automotive Buyer
Vroom/Texas Direct Auto
09.2011 - 03.2019
Diploma -
Hastings High School
08.2004 - 05.2008
Inspector/Parts Administration
AutoSavvy
5 2021 - Current
Auction Buyer
USA Direct Auto
1 2019 - Current
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