Luis Hernandez Camacho

Maintain a professional actitud.

Ensure that Business is conducted in an efficient and profitable way .

Maintain a culture of motivation and constant training.

Submit deals and find the best way to sales a vehicle where both parties are benefiting from the deal. (Customer and Dealership)

Protect the dealership by making sure that business is conducted the right way and deal are finalizing in the time expected.

Motivate sales staff and help with sales process to ensure efficiency, productivity and profitability.

Maintain a positive actitud.

Serve customer with the best customer service experience

Understand customer wants and needs.

Present vehicles and show the benefits of the vehicle based on the need analysis.

Present figure and secure the deal.

Follow up with customer and future customers.

Proper delivery of the vehicle .

Ensure the my service to the customer was a Five star rating to maintain good CSI.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.