LUIS IBARRA
Soledad,CA
Summary
Dedicated professional with extensive experience in outside sales and customer relationship management. Known for leveraging strong problem-solving abilities and team collaboration to enhance customer satisfaction and drive revenue growth. Committed to delivering tailored solutions that meet diverse client needs.
Overview
17
17
years of professional experience
Work History
Outside Sales Representative
Coast Counties Truck & Equipment
Salinas, CA
07.2019 - Current
- Developed and maintained strong customer relationships to drive sales growth.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Developed and implemented sales strategies to increase revenue.
- Kept detailed records of daily activities through online customer database.
Sales Representative
LKQ Heavy Truck Fresno
Fresno, CA
02.2013 - 06.2019
- Engine Sales ( Cummins, Detroit, Volvo Engines)
- Transmission / Differential Sales National and International (export to Mexico, Brazil, Central America)
- Manage E-commerce Website / Internet Sales
- Action Purchaser (Richie Brothers)
Sales Associate
AT&T
Fresno, CA
02.2009 - 01.2013
- Assisted customers in selecting products, enhancing their understanding of features and benefits.
- Maintained knowledge of current promotions, ensuring customers received accurate information.
- Processed transactions swiftly, contributing to a seamless checkout experience for customers.
- Collaborated with team members to meet sales goals and improve customer satisfaction ratings.
Education
Bachelor of Science - Business Administration /Marketing
California State University, Fresno
Fresno, CA06-2012
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- CRM and Salesforce proficiency
Timeline
Outside Sales Representative
Coast Counties Truck & Equipment
07.2019 - Current
Sales Representative
LKQ Heavy Truck Fresno
02.2013 - 06.2019
Sales Associate
AT&T
02.2009 - 01.2013
Bachelor of Science - Business Administration /Marketing
California State University, Fresno