Luis Lagarde
Chicago,IL
Summary
Dedicated Level 2 Technician at Firestone with a proven track record in conducting precise diagnostic tests and enhancing customer satisfaction through technical support expertise. Skilled in engine maintenance and alignment, while demonstrating strong organizational skills and a commitment to continuous learning in the automotive field.
Overview
7
7
years of professional experience
Work History
Level 2 Technician
Firestone
01.2023 - 02.2025
•Performed alignment tasks.
•Conducted suspension maintenance.
•Conducted diagnostic tests.
•Performed maintenance on engines.
•Exhaust work
•Managed accurate alignment of engine timing chains.
Technician
Budget Muffler Chicago
02.2020 - 12.2022
- Completed complex repairs quickly by leveraging strong skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Mechanic
Moes Auto Shop
02.2018 - 01.2020
•Performed oil changes, fluid checks and repairs.
•Performed thorough check-ups on vehicles.
Education
Benito Juarez High School
Chicago, IL2018
Skills
- Technical support expertise
- Operating system proficiency
- Wireless networking
- Organizational skills
- Team collaboration
- Active listening
- Decision-making
- Friendly and patient
Timeline
Level 2 Technician
Firestone
01.2023 - 02.2025
Technician
Budget Muffler Chicago
02.2020 - 12.2022
Mechanic
Moes Auto Shop
02.2018 - 01.2020
Benito Juarez High School
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