Luis Martins
Bridgeport,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. focus efforts on creating a positive customer experience and enjoy solving problems
Overview
33
33
years of professional experience
Work History
Supervisor
UPS
Orange, Connecticut
09.2022 - Current
- Managed daily operations of team, ensuring adherence to company standards and operational efficiency.
Property Manager for my own residental property
Self-employeed
Bridgeport, Connecticut
03.2004 - Current
- Negotiated lease agreements with tenants to maximize occupancy and rental income.
- Collected rent from tenants to cover maintenance, repair costs, and other expenses.
- Managed tenant move-in and move-out processes, ensuring seamless transitions between occupants.
Owner/Partner
nova lisboa restaurant
mt vernon , ny
02.2017 - 08.2021
- Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
- Streamlined operational processes to improve service efficiency and reduce wait times for customers.
- Established strong supplier relationships to ensure quality ingredients and favorable pricing.
- Led staff training sessions to enhance customer service skills and improve employee performance.
Division Manager/Franchise Owner
Electrolux
Greenwich, Connecticut
02.1993 - 02.2017
- Implemented comprehensive training programs to enhance team performance and ensure compliance with industry standards.
- Developed and executed annual budgets aligned with business strategy and financial targets.
- Monitored key performance indicators to evaluate operational effectiveness and identify improvement opportunities.
- Negotiated supplier contracts to secure favorable terms and optimize procurement processes.
- Established strong relationships with internal and external stakeholders to facilitate collaboration.
Education
High School Diploma -
Mt Vernon High School
Mt Vernon06-1996
Skills
- Team management
- Customer relationship management
- Performance monitoring
- Supplier negotiation
- Problem solving
- Effective communication
- Staff training
- Conflict resolution
- Performance management
- Decision-making
- Customer service
- Task delegation
- Team building
- Project planning
- Relationship building
Languages
English
Professional
Portuguese
Professional
Spanish
Limited
Timeline
Supervisor
UPS
09.2022 - Current
Owner/Partner
nova lisboa restaurant
02.2017 - 08.2021
Property Manager for my own residental property
Self-employeed
03.2004 - Current
Division Manager/Franchise Owner
Electrolux
02.1993 - 02.2017
High School Diploma -
Mt Vernon High School