Luis Mendez
Pittsburgh,PA
Summary
Proven track record of enhancing customer satisfaction and efficiency, notably with Girasole, Inc., by leveraging strong work ethic and attention to detail. Skilled in mobile app proficiency and adept at learning quickly, consistently achieving high-quality standards in diverse roles from Instacart Shopper to Furniture Repair Technician. Successfully managed multiple projects.
Overview
7
7
years of professional experience
Work History
Instacart Shopper
Instacart
10.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Restaurant Maintenance and Repairs
Girasole, Inc.
05.2020 - Current
- Maintain inventory of repair supplies and ordered parts.
- Utilize variety of tools and diagnostic equipment to complete repairs.
- Complete partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Repair and maintained wide range of small and large appliances successfully.
- Enhance customer satisfaction by providing timely and efficient repair services.
- Tend to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Landscaper and Tree Removal
Mendez Development, LLC
05.2020 - 10.2020
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut down and dismantled large trees
Remodeling Contractor
Patricia Gerasole
06.2019 - 02.2020
- Effectively managed multiple concurrent projects while maintaining strict deadlines and high-quality standards.
- Maximized project outcomes by implementing creative design solutions tailored to clients'' specific needs and preferences.
- Optimized material usage by accurately estimating required quantities, minimizing waste, and reducing costs for clients.
- Reduced costs for clients by negotiating favorable pricing from suppliers and vendors.
- Used variety of hand and power tools to complete tasks.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Installed drywall, siding and other structural components.
- Moved and cleared debris from work sites to dispose of in designated areas.
Furniture Repair Technician
Self Employed
01.2018 - 07.2019
- Used advanced woodworking skills to craft custom replacement parts when necessary, ensuring seamless integration into existing furniture designs.
- Restored antique furniture to its original condition, preserving its value and history.
- Educated clients on proper care techniques to prevent future damage to their furniture items.
- Streamlined repair processes for increased efficiency and reduced turnaround time.
Home Improvements
Shannon Quinn
07.2017 - 11.2017
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Performed cabinet installation, door hanging and room framing.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Increased customer satisfaction by providing tailored home improvement solutions and personalized consultations.
- Interviewed clients to determine remodeling needs, budget and financing needs.
- Performed removal of 3 large trees
- Built backyard deck
Skills
- Mobile app proficiency
- Bi-lingual
- Customer Service
- Documentation And Reporting
- Physical Stamina
- Upbeat and Outgoing Attitude
- Flexible Schedule
- Strong Work Ethic
- Heavy Lifting
- Reliability and punctuality
- Quick Learner
- Attention to Detail
Timeline
Instacart Shopper
Instacart
10.2020 - Current
Restaurant Maintenance and Repairs
Girasole, Inc.
05.2020 - Current
Landscaper and Tree Removal
Mendez Development, LLC
05.2020 - 10.2020
Remodeling Contractor
Patricia Gerasole
06.2019 - 02.2020
Furniture Repair Technician
Self Employed
01.2018 - 07.2019
Home Improvements
Shannon Quinn
07.2017 - 11.2017