Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Luis Morales

Wyandanch,NY

Overview

1
1
year of professional experience

Work History

Sales Associate

Advanced Auto Parts
Deer Park, NY
04.2024 - Current
  • Assisted customers in selecting automotive parts and accessories.
  • Maintained clean and organized sales floor displays.
  • Provided product knowledge to enhance customer experiences.
  • Stocked shelves and replenished inventory as needed.
  • Collaborated with team members to improve store operations.
  • Addressed customer inquiries and resolved issues promptly.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Used technology resources to assist customers in locating and selecting items.

Education

GED -

SUNY, Farmingdale
Farmingdale, NY

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Visual merchandising
  • Cash handling
  • Effective communication
  • Product knowledge
  • Sales techniques
  • Product sales
  • Exceeds sales goals
  • Strategic planning
  • Problem resolution
  • Verbal/written communication
  • Verbal and written communication
  • Sales training
  • Customer engagement
  • Goal oriented
  • Positive and professional
  • Relationship selling
  • Calm demeanor
  • Product guidance
  • Goal tracking
  • Client retention strategies
  • Persuasion techniques
  • Problem-solving skills
  • Listening skills
  • Relationship building
  • Policy and procedure adherence

Affiliations

  • Does programming
  • Story-writing.
  • Is interested in politics, and what's going around the world.

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Sales Associate

Advanced Auto Parts
04.2024 - Current

GED -

SUNY, Farmingdale
Luis Morales