Luis Munoz
Spring,TX
Overview
2
2
years of professional experience
Work History
Bartender and Server
Punta cana restaurant
Houston , TX
2021.05 - 2022.05
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Developed good working relationships with fellow employees through effective communication.
Food Runner
El Tiempo Cantina
Houston , TX
2019.12 - 2021.05
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
- Delivered food to guests in a timely manner while following safety protocols.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Followed proper cash handling procedures when accepting payments from customers.
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
Education
GED -
Cervantes
Venezuela 2018-08
Skills
- Glassware knowledge
- Team player attitude
- Cleanliness and hygiene
- Drink Preparation Techniques
- Strong multitasking
- Memory retention
- Patience and Tolerance
- Garnishing Drinks
- Alcohol awareness
- Bar Equipment Familiarity
- Food Preparation
- Food Service
- Food Running
- Suggestive Selling
- Menu Memorization
- Cash and credit transactions
- Complex Problem-Solving
- Menu knowledge
- Performance Improvement
- Professional Appearance
- Excellent judgment
Timeline
Bartender and Server
Punta cana restaurant
2021.05 - 2022.05
Food Runner
El Tiempo Cantina
2019.12 - 2021.05
GED -
Cervantes