Luis Orduno
Pasco,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Family Dollar
10.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Reviewed sales and gross profit report to assess company efficiency.
Sales Associate
Lowe's
10.2021 - 08.2022
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Skills
- Goal Setting
- Performance Tracking and Evaluation
- Budget Administration
- Project Management
- Team Leadership
- Sales Growth
- Training and Development
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Family Dollar
10.2022 - Current
Sales Associate
Lowe's
10.2021 - 08.2022