Luis Padua
Spartanburg,SC
Summary
I am an assistant manager recognized for high productivity and efficient task completion. My expertise includes operational management, customer service excellence, and team leadership, along with strong problem-solving skills and attention to detail. I ensure compliance with health and safety standards while maintaining smooth operations and positive team dynamics.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Spartanburg, USA
02.2024 - Current
- Upheld food and health safety standards through regular inspections and staff training.
- Managed inventory and conducted walkthrough to identify and remove expired products, maintaining product quality.
- Ensured product and store appearance met company standards while coaching employees on best practices.
- Multitasked and prioritized orders, customers, and incoming phone calls in a high-grossing store.
- Collaborated with in-store staff and drivers to ensure efficient workflow.
- Processed cash transactions and prepared bank deposits accurately.
Parts Specialist
O'Reilly Auto Parts
Spartanburg, USA
06.2022 - 02.2024
- Executed sales strategies, achieving over $10k in daily sales.
- Maintained customer rapport with walk-in and commercial clients, fostering loyalty.
- Directed team members in task delegation, enhancing workflow efficiency.
Student Worker
Lander Alumni Association
Greenwood, USA
08.2021 - 06.2022
- Secured donations by cold calling alumni, contributing to fundraising goals.
- Monitored donations and managed budget using Excel for accurate financial tracking.
- Organized and maintained paperwork in filing system for efficient record-keeping.
Skills
Accomplishments
• Maintaining 80%+ Voice of the Customer score at Domino's Pizza.
• Highest commercial customer return rate of 70% in the upstate South Carolina region with O'Reilly Auto Parts.
• Highest gross sales of $63k, $67k, and $59k in upstate South Carolina with O'Reilly Auto Parts in three consecutive months.
• Highest commercial customer return rate of 70% in the upstate South Carolina region with O'Reilly Auto Parts.
• Highest gross sales of $63k, $67k, and $59k in upstate South Carolina with O'Reilly Auto Parts in three consecutive months.
Timeline
Assistant Manager
Domino's Pizza
02.2024 - Current
Parts Specialist
O'Reilly Auto Parts
06.2022 - 02.2024
Student Worker
Lander Alumni Association
08.2021 - 06.2022