Luis Pizano
Rome,GA
Summary
Dynamic professional with a proven track record in customer service and time management, demonstrated during my tenure at Circle K. Excelled in fostering customer relationships and streamlining processes for enhanced productivity. Skilled in cash handling and problem-solving, I consistently delivered high-quality service, contributing to significant improvements in customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Sales Associate
Circle K
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Lead Technician
ACE Hyundai
12.2023 - 07.2024
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
Order Filler
Big Time Products
11.2018 - 08.2020
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Picked and packed order items.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Education
High School Diploma -
Coosa High School
Rome, GA2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Technician
ACE Hyundai
12.2023 - 07.2024
Sales Associate
Circle K
06.2022 - Current
Order Filler
Big Time Products
11.2018 - 08.2020
High School Diploma -
Coosa High School
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