Luis Ponce
Los Angeles,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant III Radiology
UCLA Health
02.2023 - Current
- Receptionist duties include the registration/arrival of patients; obtain clinical information pertinent to the scheduled exams; collect cash/insurance and authorization information.
- Scheduling duties include appointment booking for all imaging modalities as well as dedicated assistance in facilitating imaging appointments for patients
- Image librarian duties include uploading hardcopy images; create hardcopy and/or CDs of images; retrieve outside imaging for comparison.
- Technologist assistant duties facilitate patient preparation, safety screening & education prior to imaging.
- Maintained confidentiality of information regarding clients and company.
Receptionist
Silverado Senior Living
12.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
Ramp Agent
Delta Air Lines, Inc
05.2017 - 09.2019
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Ramp Agent
United Airlines
05.2015 - 07.2017
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Education
Associate of Arts - Biological And Physical Sciences
El Camino College
Torrance, CA08.2021
High School Diploma -
Animo Inglewood Charter High School
Los Angeles, CA07.2012
Skills
- Medical Terminology
- HIPAA Compliance
- Patient Confidentiality
- Patient Scheduling
- Clerical Support
- Office Administration
- Patient Care
- Microsoft Outlook
- Customer Service
- Computer Skills
- PACS Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant III Radiology
UCLA Health
02.2023 - Current
Receptionist
Silverado Senior Living
12.2021 - 08.2023
Ramp Agent
Delta Air Lines, Inc
05.2017 - 09.2019
Ramp Agent
United Airlines
05.2015 - 07.2017
Associate of Arts - Biological And Physical Sciences
El Camino College
High School Diploma -
Animo Inglewood Charter High School
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